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Terms & Conditions

Terms & Conditions

Welcome to Petpiko. These Terms & Conditions govern your use of our website, products, and services. By accessing or purchasing from Petpiko, you agree to be bound by the following terms. Please read them carefully before using our website or placing an order.


1. General Information

Petpiko is an online pet product supplier offering toys, accessories, grooming items, feeding supplies, and other pet-related products. By using our website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or guardian.


2. Use of Website

You agree not to misuse this website for:

  • Fraudulent transactions

  • Uploading harmful content or malware

  • Violating any applicable laws

  • Copying or distributing content without permission

We reserve the right to restrict or terminate access to anyone who violates these terms.


3. Product Descriptions & Pricing

We strive to display accurate product information, including images, descriptions, and colors. However:

  • Actual product colors and appearance may vary slightly.

  • Prices are subject to change without prior notice.

  • Certain products may be discontinued or out of stock.

Petpiko is not liable for typographical errors or pricing mistakes.


4. Orders & Payments

When placing an order:

  • You agree to provide accurate and complete information.

  • Orders may be canceled if payment is not authorized or if fraud is suspected.

  • Payments are processed securely through approved payment gateways.

Petpiko reserves the right to refuse or cancel any order at our discretion.


5. Shipping & Delivery

  • Delivery times vary depending on location and courier service.

  • Petpiko is not responsible for delays due to customs, courier issues, or unforeseen events.

  • Customers must provide a correct address; Petpiko is not responsible for lost packages due to incorrect details.


6. Returns & Refunds

We accept returns only for eligible products as per our Return Policy.
Products must be:

  • Unused

  • In original packaging

  • Returned within the allowed time frame

Certain items (like pet food, grooming items, or used toys) may not be eligible for return due to health and safety regulations.


7. Intellectual Property

All content on this website—including images, logos, graphics, text, and product designs—is the property of Petpiko.
Unauthorized use, reproduction, or distribution is strictly prohibited.


8. Limitation of Liability

Petpiko is not responsible for:

  • Any direct or indirect damages arising from product misuse

  • Loss of data or profits

  • Website downtime or technical issues

Your use of products and services is at your own risk.


9. Third-Party Links

Our website may contain links to external sites.
Petpiko is not responsible for the content, privacy policies, or activities of third-party websites.


10. Changes to Terms & Conditions

Petpiko reserves the right to update, modify, or replace these Terms & Conditions at any time.
Updates will be posted on this page, and continued use of the website constitutes acceptance of the revised terms.


11. Contact Information

If you have any questions regarding our Terms & Conditions, you can reach us at:

📩 support@petpiko.com
🌐 www.petpiko.com